Privacy Policy

1. Effective Date of this Privacy Policy
• This Privacy Policy takes effect to regulate the use and protection of information submitted by visitors to www.icompany.my. This Privacy Policy is last updated as of 1 January 2024.


2. Purpose of this Privacy Policy
• This Privacy Policy explains how your personal data and/or information is collected, processed, used and disclosed in relation to your access and use of our services which are provided through our Site as described below.
• This applies to your use of www.icompany.my and/or mobile phone applications operated by us (collectively, “Site”) as well as the services available on or provided through this Site including your purchases and other services incidental to provide you a better experience while using our Site.


3. Definition, Scope and Interpretation
• The terms “we”, “us”, “our” and “iCompany” refer to Cosec Tech Solutions Sdn Bhd and our Group of Companies (collectively, “iCompany”). The term “you” or “your” refers to each user of the Site.
• By accessing and/or using our Site, you agree and consent to us collecting, processing, using and disclosing your personal data in the manner set out in our Site. If you do not agree to this Privacy Policy or any part thereof, you should stop accessing and/or using the Site. Certain services are available for you to opt out without compromising your experience on the use of our Site, If you intend to change, please see our Cookie Settings.
• This Privacy Policy does not govern the collection, processing, use and disclosure of your personal data by any third party that we do not control or not employed or managed by us. If you visit any web link mentioned in our Site, it is your responsibility to review its privacy policy before providing the site with any information.


4. Nature of Personal Data Collected
• We collect, process and use your personal data including but not limited to your name, NRIC Number, address, e-signature or phone number. Any personal information collected shall be used for the purpose of providing services to you, improving our services and content, contacting you and responding to your inquiry.
• We will not sell or rent your personal data outside iCompany except where we are required to share your information with any third parties who provide services on our behalf. It is possible that we might be forced to disclose your personal information in response to legal process or when we are required by any applicable laws or a law enforcement agency.
• Your continued use of our Site means the acceptance of the processing of your personal data. However, if you do not provide your personal data, we will not be able to process your Personal Data for the purposes outlined in this Policy and may cause us to be unable to provide our products and/or services to or accept payments from you.


5. Source of Personal data
• The user of this Site will be the main source of data. However, certain personal data can be obtained via publicly accessible sources whether with payment or otherwise including but not limited to public registries, web portal of government agencies, public search engines and websites.
• We generally do not accept any information or personal data provided by a third party whether or not that third party is appointed or consented by you. In such a circumstance, we cannot be held liable for any misinformation or breach of your personal data.


6. What Personal Data is Collected
• We collect the following personal information from you:
1. contact information, such as your name, email address, mailing address and phone number;
2. personal identification information (e.g. identity card number or passport number);
3. nationality;
4. age or date of birth;
5. billing information, residential address and billing address;
6. information about your business, such as company name, address, business type, owner, directors’ and shareholders’ details;
7. bank account details including statements;
8. professional or job title or occupation; and
9. your electronic signature.


7. How personal data is collected
• We collect your personal data in the following circumstances:
1. When you register an account to access and use the services on the Site;
2. When you make/receive payment for any services rendered through the Site;
3. When you make inquiry about our services via the Site or email;
4. When you give comments on our services or submit ratings/feedback, or contact our representative via phone, email or other forms of communication.


8. How personal data is used and disclosed
• We use and/or disclose your personal data for the following purposes:
  1. facilitating the provision of or providing our services available on the Site to you;
  2. communicating or facilitating communication with you on the services rendered through the Site;
  3. verifying your identity;
  4. troubleshooting i.e. analysing and solving any problem arising from your use of the services on the Site;
  5. processing payments to/from you via our Site; and/or
  6. fulfilling any other purposes in relation to the access and/use of the services on the Site.


9. Disclosure of personal data
• We may disclose your personal data to the following parties:
  1. any persons or parties consented by you;
  2. any persons, government agencies, statutory authorities and/or industry regulators whom we are compelled or required to do so pursuant to any law;
  3. your auditors, consultants, lawyers, company secretaries or other professional advisers appointed by you in connection with our business or our Site;
  4. our third party service providers or other parties as may be deemed necessary by us to facilitate the provision of services; and
  5. third parties’ data processors engaged by us to process personal data on our behalf.


10. Rights of access and correction
• You may view, access, correct, update or limit the view by any third party of your own personal data only.
• You can modify your consent given on our Cookies Settings. Please see our Cookies Settings for more information.


11. Failure or refusal to provide personal data
• Your personal data provided to us are wholly voluntary in nature and you are not under any obligation or duress to do so. We shall not be liable for any consequences resulting from or in connection with your failure or refusal to provide your personal data to us.


12. Protection of personal data
• Your personal data will be kept and processed in a secured manner in accordance with any industry standards security provider. We endeavour, as far as practicable, to secure your personal data from any unauthorized and/or unlawful processing of, and the accidental access or loss, destruction or damage to your personal data.
• Despite such reasonable efforts, we cannot guarantee the security of information transmitted through the Internet is impenetrable. You are solely responsible for keeping all passwords confidential and configuring the appropriate access control settings.


13. Changes to this Privacy Policy
• We may amend or modify this Privacy Policy as and when necessary or appropriate to comply with the changes in the relevant laws and regulations. Material changes to this Privacy Policy will be notified on the Site prior to the changes becoming effective. Your continued access to and/or use of this Site will signify your acceptance of those changes. It is your responsibility to review the Privacy Policy from time to time for the latest updates on our privacy practices.


14. Language
• This Privacy Policy is only available in English language only.


15. Questions and contact information
• If you have any questions regarding this Privacy Policy, please email us at [email protected].